FAQ's

Frequently Asked Questions

What is Wireless Internet?

Q: What is a Mobile Hotspot?

 A Mobile Hotspot is a portable device that allows you to get high-speed Internet access almost anywhere in the United States on the AT&T Nationwide Network.

Q: Who is best suited to use TOAST.net Wireless?

 TOAST.net Wireless is ideal for anyone who needs mobile high-speed Internet at a great price and no contract. Business travel, summer camping trips, and boating are some examples of uses.

Q: What features are included?

 Features include:

About My Hotspot

Q: How do I connect to the service?

Connecting to the wireless service requires a desktop, laptop, tablet, or mobile device with Wi-Fi capability.

Q: What are the advantages of Wireless Service?

  • Secure - You no longer need to connect to public Wi-Fi when traveling and risk being hacked.
  • Portable - Take your connection anywhere that there is cell service!
  • Easy to install - The device will be shipped directly to you, so no need for an installer to stop by.
  • Easy to use - Just power the device on and connect your Wi-Fi enabled devices!

Q: What can I use my hotspot for?

 Social networking, checking emails, browsing the Internet, and some video and music streaming on higher GB plans.

Q: What happens when I reach my monthly data allotment

With TOAST.nets new wireless plans, your service may be slowed down due to network availability once you have used your monthly data allotment.

Q: What if my hotspot device stops working?

Reach out to our friendly customer support team, based in Toledo Ohio, and they will walk through troubleshooting with you!

TOAST.net Account Questions

Q: How do I pay for the service?

TOAST.net automatically bills for the wireless data service each month. We accept credit cards, debit cards or EFT payments for monthly billing.

Q: How do I cancel my service?

To cancel service you can do one of the following:

  • Call TOAST.net at 419-292-2200 and be prepared with your Security Question response and last 4 digits of your billing method.
  • Login to My Account and choose Cancel Service. My Account is a secure site to manage your TOAST.net account.

Q: How do I reactivate my service?

Call TOAST.net 419-292-2200 to reactivate. There may be reactivation fees associated with turning the service back on, our representatives will be able to provide you with more information.

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